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Terms & Conditions

By accessing this website, you agree to comply with the terms and conditions set forth in these Terms & Conditions, as well as all applicable laws and regulations. You are also responsible for complying with any local laws in your jurisdiction. If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials contained in this website are protected by applicable copyright and trademark law.

1. Acceptance of Terms

If you place an order from our online store and receive an incorrect product, please contact us for assistance with the return and refund process. If you receive a product in the wrong size, you can return it to us and place a new order on our online store.

2. Account Registration

  • You may be required to create an account to make a purchase.
  • You are responsible for maintaining the confidentiality of your login information.
  • You agree to provide accurate and up-to-date information when registering.

3. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate.
  • However, errors may occur, and we reserve the right to correct any inaccurate information at any time without prior notice.

4. Pricing & Payment

  • All listed prices are in [VNĐ/USD/AED/EGP/etc.] and include VAT (if applicable).
  • Payment must be made in full before your order is processed.
  • We accept payment via credit/debit card, e-wallet, bank transfer, or cash on delivery (COD), depending on your location.

5. Shipping & Delivery

  • Estimated delivery times are provided at checkout and may vary based on your location and shipping method.
  • We are not responsible for delays caused by the shipping carrier or events beyond our control.
  • Ownership and risk of the product will transfer to you upon delivery.

6. Returns & Refunds

  • You can return or exchange eligible items within 7 days of delivery.
  • Products must be unworn, unwashed, and with original tags attached.
  • Return shipping costs may be borne by the customer unless the product is defective or incorrect.

7. Promotions & Discounts

  • Promo codes are valid for a limited time and cannot be combined unless stated otherwise.
  • We reserve the right to modify or cancel any promotions at any time without prior notice.

8. Intellectual Property

  • All content on the website (images, text, logos, designs) is owned or licensed by [Elm&Ember].
  • You may not copy, distribute, or use our content without prior written permission.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Country.

11. Changes to Terms

  • We may update these Terms and Conditions at any time.
  • Changes will be posted on this page and your continued use of the website signifies your acceptance of the modified terms.

12. Contact Information

  • Email: [email protected]
  • Hotline: 1800-123-456
  • Address: 123 Nguyễn Văn Cừ, Q.1, TP.HCM

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